CUSTOMER SUPPORT
We love hearing from our customers! Please reach out to us with feedback, questions, or concerns. We can’t wait to hear from you!
Frequently Asked Questions
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Right in my own kitchen in Fredericksburg, Virginia. Every cookie is baked fresh, by hand — no factories, no mass production, just me and the oven doing our thing.
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Every single batch. I don’t outsource or buy dough — what you’re tasting is 100% homemade, start to finish.
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They’ll stay soft and amazing for about 3-5 days if you keep them sealed up tight. Want them to last longer? Pop ‘em in the freezer. A quick warm-up in the oven or microwave and they’re back to fresh-baked status.
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I ship all over the U.S. with packaging that keeps your cookies safe, soft, and ready to devour. Orders ship every Monday.
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Once they’re baked and packed, most orders land on your doorstep within 2–5 business days. You’ll get tracking info as soon as they ship.
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If you’re around Fredericksburg, VA! Choose “local pickup” at checkout and you’ll be notified when your order’s ready to grab.